Sales Administrator

About this role

We are looking to recruit a highly motivated, organised Sales Administrator to join our admin/customer service team. This is a varied role dealing with trade and consumer inquiries as well as providing a supporting role to our UK field sales executives.

Key responsibilities

• Answering and responding professionally to all customer inquiries via telephone and email
• Entering and monitoring orders to ensure customer delivery requirements are met, including any special arrangements regarding delivery, invoicing, etc
• Working collaboratively to solve customer issues as quickly and as efficiently as possible
• Processing returned goods, collection of goods and credits
• Completing export administration
• Dealing with all aspects of consumer inquiries relating to our products, availability through the network of stockists, taking decisions on complaints and returns
• Supporting and liaising with our field sales executives
• Assisting with the organisation of goods for trade shows and events
• Warranty processing
• Maintaining and updating customer database files

Location:

Bear House, Fareham

Closing date:

31/10/2026